Website Terms of Use

Bath Letting Agents

Last updated: January 2026

1. About Us

This website is operated by STALLION COMPANY LIMITED, trading as Bath Letting Agents (“we”, “us”, “our”).

Company number: 15491093

Registered office: 15 Rosewell Court, Bath, England, BA1 2AG

Trading address: 4 Queen Street, Bath, BA1 1HE

Email: info@bathlettingagents.co.uk

Telephone: 01225 688 600

Bath Letting Agents is a member of a government-approved property redress scheme, holds client money where applicable, and is registered with the Information Commissioner’s Office.

2. Acceptance of These Terms

By accessing or using this website, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree, you must not use this website.

These Terms apply to all users, including landlords, tenants, applicants, corporate clients, and members of the public.

3. Purpose of the Website (No Contract Formation)

This website is provided for information, enquiry, application and administrative purposes only.

Use of this website does not:

create a tenancy, licence, or lease;

create an agency or management agreement;

guarantee the availability of any property;

guarantee the grant of a tenancy; or

create any contractual relationship between you and us or between you and a landlord.

Any tenancy, letting, management or related service is governed solely by separate written agreements.

4. Eligibility and Age Requirements

There is no minimum age to browse or use this website.

However:

you must be 18 years or older to apply for, enter into, or hold a tenancy; and

you must have legal capacity to enter into binding agreements.

5. Property Listings and Information Accuracy

All property particulars, descriptions, images, floorplans, measurements, rental figures and availability details:

are provided for guidance only;

are approximate and may change without notice;

do not constitute offers, representations or warranties; and

must not be relied upon as statements of fact.

You are responsible for:

verifying suitability independently;

inspecting properties personally; and

obtaining professional advice where required.

We accept no liability for errors, omissions or changes to property information.

6. Applications, Referencing and Right-to-Rent

Submitting an enquiry or application does not guarantee:

acceptance,

referencing approval,

landlord consent, or

the grant of a tenancy.

All tenancies remain subject to:

referencing checks,

Right-to-Rent compliance,

affordability assessments, and

landlord approval.

7. Payments and Stripe Processing

Payments made via this website may include, without limitation:

holding deposits;

application or reservation payments;

rent payments; and

other property-related fees where lawful.

Key points:

Payments do not guarantee the grant of a tenancy.

Payments are processed by third-party payment providers. We do not store card details.

Refunds (where applicable) are governed by statutory requirements and the relevant written agreement.

We are not responsible for payment processor downtime, errors or delays outside our control.

All payments remain subject to applicable housing and consumer legislation, including the Tenant Fees Act 2019.

8. User Content and Uploads

Users may upload documents, information or other content (“User Content”), including identification documents and application materials.

By uploading content, you confirm that:

you have the legal right to provide it;

it is accurate and lawful; and

it does not infringe third-party rights.

We reserve the right to:

remove content without notice;

suspend or terminate access where misuse is suspected; and

retain content as required for legal or compliance purposes.

9. Acceptable Use

You must not:

misuse the website or interfere with its operation;

attempt unauthorised access to systems or data;

upload unlawful, misleading or harmful material;

scrape, harvest or commercially reuse content;

frame or embed this website without permission; or

use the website for fraudulent or abusive purposes.

10. Intellectual Property

All content on this website, including text, images, branding, logos, layouts and data, is owned by or licensed to us.

You may:

view and print pages for personal, non-commercial use only.

You must not:

copy, reproduce, distribute or adapt content;

use content for commercial purposes;

frame or embed the website; or

use our branding without prior written consent.

11. Third-Party Services

This website uses third-party services, including analytics, marketing and payment providers.

We are not responsible for:

the availability, accuracy or performance of third-party services;

losses arising from their acts or omissions.

12. Limitation of Liability

To the fullest extent permitted by law:

we exclude liability for loss of profit, business interruption, loss of opportunity, or indirect or consequential loss;

we do not guarantee uninterrupted or error-free operation of the website;

nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

13. Suspension and Termination

We may suspend or restrict access to the website without notice where:

these Terms are breached;

unlawful activity is suspected; or

required for security, legal or operational reasons.

14. Changes to These Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.